DVD Commentary: Customer support

In my communications class we were told we had to write a script for telephone conversation dealing with an irate customer. Basically we could write whatever we wanted as long as we showed we could be calm and collected on the phone. When I asked how long it had to be the guy across from piped up saying it had to be “500 pages long. The lord of the rings of telephone calls.” Which immediately made me think ‘Lord of the Rings? I can do that’

So in the gap we had in the class I typed this up. (I got the name from a LotR random name generator thing. I'm so glad we have library computers)

( DVD Commentary )